Can I get a service call after hours or on the weekends?
We have service hours on Saturday mornings at regular rates. To schedule service, please call 419-624-0200.
Can I add a keypad to my existing garage door opener?
Yes, newer rolling code technology allows keypads to be added wirelessly to any operatormanufactured after 1996.
Can I replace a damaged section of my door, or do I need to replace the whole door?
Yes, replacing only a section of your garage door is possible. In some cases; however, depending upon the damage involved, it may be more cost effective and safer for the entire door to be replaced. Contact us to evaluate your specific situation and we can make recommendations for the best solution.
Where can I get extra remotes for my garage door opener? Where can I get batteries for my garage door opener?
All universal remotes are not the same. Come to Overhead Door Company of Toledo for brand specific replacements and fresh batteries.
I just heard a loud bang coming from my garage, what should I do?
The noise you heard is most likely a broken spring. This can be dangerous, so please do not attempt to open the door. Call Sandusky Door & Hearth immediately for service.
The opening around my garage door is painted and constantly peeling and needing new paint and it doesn’t match my garage door. Can you help?
Yes. We offer Aluminum Jamb Wrap in multitudes of colors to match your existing siding, house trim or garage door that is clean and maintenance free. Aluminum Jamb Wrap easily covers up cracked and split wood and gives a smooth finish to your garage door opening.
Do you provide free estimates?
Yes. You can call us with the size of your garage door and the style you prefer and we can give you pricing right over the phone. We always come out to the house to double check measurements before ordering any new door, and there is no fee for this service.
Can my garage door be painted?
Many of our residential garage doors can be painted. Please contact a sales or service person at Sandusky Door & Hearth for specific painting instructions for your particular model of door. In addition, most of our commercial doors can be powder-coated almost any color at the factory. There are over 197 powder coat colors to best complement the look of your home or your facility.
What is the difference between the Screw, Belt and Chain drive garage door openers?
Powerful, fast and quiet. Maximum power for heavy doors.
Quiet and smooth performance. Ideal for garages adjacent to living areas.
Rugged and reliable. Suitable for most garage doors.